Our Augusta West Urgent Care Center in GA
Occupational Health • Augusta, GA
Ratings by platform
- location.com (Concentra): 4.5 out of 5 stars (based on 1,478 reviews) (1478)
- Wellstar Urgent Care (Peach Orchard Rd): 2.1 out of 5 stars (not explicitly stated)
What patients say
Patients praise
- Friendly and professional staff in some instances
- Efficient service when not busy
- Helpful intake personnel
- Clear explanations from medical providers in some cases
Common complaints
- Long wait times
- Disorganization in intake and service processes
- Communication issues regarding prescriptions
- Concerns regarding staff attitude or professionalism
- Perceived inadequacy of medical treatment or diagnosis
In patients' words
"Several reviews highlighted quick service and efficient processes, although some noted long wait times."
— location.com"It took them 2 hours just to call in a script. Now I have to wait until the morning to pick it up. I had no asthma medication for the all night. Now I see why they're rated 2.1 stars."
— localitybiz.com (Wellstar)"The physician and nurse were extremely polite and kind. There was hardly any wait at all."
— localitybiz.com (MedNow)More clinics in Augusta
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