Augusta Family Medicine
Internal Medicine • Augusta, ME
Ratings by platform
- Birdeye: 3.3 out of 5 stars (52 reviews)
What patients say
Patients praise
- Compassionate and caring individual providers
- High quality of care once seen by a provider
- Staff described as amazing or helpful in some instances
- Appreciation for providers who listen and involve patients in care decisions
Common complaints
- Difficulty getting appointments due to overbooking
- Long wait times on the phone
- Concerns regarding dismissive care or lack of thoroughness from specific providers
- Issues with prescription entry and timely emergency refills
In patients' words
"Very difficult to get an appointment with your care provider when you are not feeling well as they tend to be over booked. The quality of care once you have been seen is above grade though and worth the struggle of getting in."
— a-better-place.com review (2017)"Worst medical experience of my life... My serious medical concerns were repeatedly dismissed... I often felt ignored"
— Birdeye review (2026)"I feel very lucky to have Keiren Donaghey as my provider..he's been nothing but kind and caring and respectful about my personal decisions... I can't say enough good about him!"
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