
Hematology & Oncology - Augusta University
Hematology • Augusta, GA
What patients say
Patients praise
- High patient trust in specific individual physicians
- Physicians described as knowledgeable, kind, and excellent communicators
- Accessible explanations of medical conditions and treatment plans
- Ongoing institutional efforts to improve the patient waiting environment
Common complaints
- Concerns regarding hospital facility cleanliness and maintenance
- Complaints about administrative processes, including billing and appointment scheduling
- Reports of unprofessional or dismissive bedside manner by some providers
- Potential issues with patient charting and documentation accuracy
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