AO Multispecialty Clinic – Comprehensive Specialty Care for the ...
Hematology • Augusta, GA
Ratings by platform
- Apple Maps: 3.3/5 (7)
- Facebook: 90% recommend (53 reviews)
- Yahoo Local: 3.0/5 (4)
What patients say
Patients praise
- Some patients express satisfaction with the quality of care from specific physicians
- Some staff members described as kind, efficient, and thorough
- Helpful patient portal
Common complaints
- Long wait times past scheduled appointment slots
- Difficulty reaching staff by phone or getting calls returned
- Issues with administrative follow-up, including lost records or scheduling failures
- Perceived lack of professional communication or empathy from some staff
In patients' words
"My rheumatologist, Dr Wolff, is fantastic! ... I’ve been trying for 2 months to get an appointment ... I’ve left at least 5 messages ... and not one time was I called back."
— LocalityBiz"HORRIBLE!!!!! My family member has to wait more than an hour past their scheduled appointment."
— Yelp/Yahoo Local"I could never recommend this practice to anyone."
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