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MultiCare Indigo Urgent Care

Urgent Care • Auburn, WA

★★★★★4.8/510,371 reviews across 2 platforms

Ratings by platform

  • Birdeye (via Google): 4.8/5 (2,460 reviews)
  • SolvHealth: 4.8/5 (7,911 reviews)

What patients say

Patients praise

  • Friendly and welcoming staff
  • Efficient and prompt service/short wait times
  • Thorough and professional medical care
  • Clean and immaculate facility
  • Clear communication from providers

Common complaints

  • Poor front-desk customer service
  • Feeling ignored or dismissed by staff
  • Unprofessional staff behavior (e.g., non-work conversations)

In patients' words

"I wish I had a better review to leave but it didn't take long to make a bad first impression. I walked in. No customers at the front desk counter... the two workers decided to talk amongst themselves with conversation that had nothing to do with work."

— LocalityBiz review

"This Indigo Urgent Care never disappoints! I came in with a concern after a trip to Mexico, and the check-in staff was so welcoming, they even offered a variety of beverages. I was seen just minutes after my appointment time, the doctor was reassuring, thorough, compassionate."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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