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Ideal Option Auburn Suboxone Clinic

Substance Use Treatment • Auburn, WA

★★★☆☆2.5/520 reviews across 3 platforms

Ratings by platform

  • Yelp: 2.5/5 (20 reviews)
  • RevDex (30 reviews)
  • Puget Sound Consumers' Checkbook (1 review)

What patients say

Patients praise

  • Non-judgmental, safe, and welcoming environment
  • Convenience and accessibility of the low-barrier treatment model (e.g., telemedicine options)
  • Effective at providing the needed medical care despite administrative hurdles
  • Clean and sanitary facility environment

Common complaints

  • Difficulties with customer service, including long wait times and poor communication
  • Billing and insurance issues, including unexpected costs or billing errors
  • Concerns regarding professionalism, including reports of rude staff or unhelpful management
  • Inconsistencies or delays in prescription refills causing gaps in medication coverage

In patients' words

"They were not judgmental at all helped me made me feel safe and welcome."

— FindRecoveryCenter review aggregator

"This place is run so poorly Nobody knows what’s going on... you will have many headaches dealing with their customer service."

— FindRecoveryCenter review aggregator

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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