Ideal Option Auburn Suboxone Clinic - Addiction Treatment

Patients praise

• Non-judgmental, safe, and welcoming environment
• Convenience and accessibility of the low-barrier treatment model (e.g., telemedicine options)
• Effective at providing the needed medical care despite administrative hurdles
• Clean and sanitary facility environment

Common complaints

• Difficulties with customer service, including long wait times and poor communication
• Billing and insurance issues, including unexpected costs or billing errors
• Concerns regarding professionalism, including reports of rude staff or unhelpful management
• Inconsistencies or delays in prescription refills causing gaps in medication coverage