Orthopaedic Clinic | Auburn & Opelika's Trusted Orthopedic Experts
Sports Medicine • Auburn, AL
Ratings by platform
- Official Clinic Website: 4.7/5 (Over 250 reviews)
- WebMD (Dr. Frazier Jones specific): 3.5/5 (37 ratings)
What patients say
Patients praise
- Highly skilled surgical care, including knee and back surgeries
- Friendly and professional support staff described by many patients
- Some doctors noted for being attentive, gentle, and caring
- Long-term patient loyalty with some traveling significant distances for care
Common complaints
- Reports of dismissive or rude behavior by some individual doctors
- Complaints regarding billing and management issues
- Occasional long wait times for appointments
- Some patients felt their concerns were not taken seriously, particularly younger patients
In patients' words
"I have used the clinic for decades, back surgery, knee replacement, injections,Dr. Todd Sheills is as good as it gets. I drive 3 hrs. to use them."
— Yelp"I was there because my doctor referred me. I'll never set foot in that place again. Dr. Jones was absolutely horrible. Accused me of seeking surgery before I'd even said a word."
— LocalityBiz"Great practice. Everyone there made everything go smoothly. Everyone was very professinal & caring. I felt at ease in their care... Once I saw Luke Massey he put me at ease with his gentle nature."
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