East Alabama Orthopaedics & Sports Medicine - Opelika
Sports Medicine • Auburn, AL
Ratings by platform
- Healthgrades (for Dr. Robert McAlindon): 4.2 out of 5 stars (36 reviews)
- Vitals (for Dr. James Lyle): 4.6 out of 5 stars
What patients say
Patients praise
- Effective surgical outcomes for joint and bone repairs
- Helpful and professional staff noted by some patients
- Prompt scheduling for surgeries in urgent situations
- Dr. McAlindon specifically praised for his expertise and demeanor
Common complaints
- Unprofessional, rude, or dismissive staff behavior
- Long wait times for appointments and while in the office
- Poor bedside manner of some doctors, including feeling talked down to or feeling rushed
- Concerns regarding lack of follow-up care
In patients' words
"Dr. Bob fixed a bad rotator cuff on me back in April of 2015. He did a great job and I would say my shoulder has been at 98% for the past 11 years now."
— Healthgrades user review (Dr. Robert McAlindon)"I came in here a couple of weeks ago and there was a couple of black ladies working the front desk and she literally asked me what kind of bra I was wearing... Very unprofessional!!!!!!"
— LocalityBiz user review"He talks down to you as if you are ignorant. Yes Lyle, I know what a knee does, you don't have to tell me and ask me do I understand what it does! SERIOUSLY?!!!"
— Vitals user review (Dr. James Lyle)"The receptionist seemed offended when I asked was this normal after speaking to her at 37 minutes. Dr. Morrell then told the nurse with that I stated I was upset to him, which I did, and he doesn't like walking into these types of situations... Your time is very much not their concern."
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