MultiCare - Auburn Medical Center - Vantage Radiology
Radiology • Auburn, WA
Ratings by platform
- Healthgrades: 52% of patients recommend the hospital (Healthgrades) (Not explicitly provided as a total number)
- U.S. News & World Report: 2 out of 5 stars (overall satisfaction) (Not explicitly provided as a total number)
What patients say
Patients praise
- Helpful and polite individual staff members in customer service and nursing
- Quick and efficient imaging services for some patients
- Thorough explanations from some medical providers
Common complaints
- Long wait times for care and results
- Concerns regarding professionalism and rudeness of billing or medical staff
- Issues with billing errors and communication
- Negative perceptions of physician/nurse communication and patient care quality
- General hospital facilities (cleanliness, noise) received low ratings
In patients' words
"They are always so nice and friendly when I come and never have I waited longer than 10 mins."
— Patient testimonial for Auburn Diagnostic Imaging Services (Vantage Radiology)"Amy in billing is extremely rude and unprofessional, all her calls need to be recorded... she will waste your time, give you the run around..."
— Patient review on MapQuest for Vantage Radiology & Diagnostic Services"I went to multi care today, the nurses were very polite, I was quickly taken back for vitals and physical examination... I am very happy with my experience today."
— Member review for MultiCare Auburn Medical CenterMore clinics in Auburn
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