Outpatient Psychiatry | East Alabama Health
Psychiatry • Auburn, AL
Ratings by platform
- Birdeye (Google reviews): 3.1 out of 5 stars (14 reviews)
- Recovery.com: 2.8 out of 5 stars (12 reviews)
What patients say
Patients praise
- high praise for front desk and administrative staff efficiency and friendliness
- reports of compassionate and helpful clinical staff in many cases
- long-term patient satisfaction with established care relationships
Common complaints
- reports of unprofessionalism and lack of concern from specific providers
- difficulties with appointment scheduling and administrative communication
- perceived lack of modern appointment reminder technology
- patient concerns regarding perceived inadequate treatment or medication management
In patients' words
"The staff are EXCELLENT!! Let’s talk about the front desk staff for a moment , they ALWAYS answer on the first couple of rings , they’re friendly , they don’t judge you... The doctors and the nurse practitioner are AWESOME!"
— Birdeye (Google Review)"Very unprofessional. My appointment was scheduled at 1:45pm but due to weather I arrived at 1:52 pm. They said my appointment was at 1:30... Did not get to talk to Dr.that day despite asking to sit in the lobby until almost 3:00."
— LocalityBiz Review"Doctor Lushe is very unprofessional and Doesn't care about his patients... HER mental status got worse.i wouldn't recommend him to anyone ."
— Birdeye (Google Review)More clinics in Auburn
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