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Psychiatrists and Psychiatric Nurses in Auburn, AL - Psychology Today logo

Psychiatrists and Psychiatric Nurses in Auburn, AL - Psychology Today

Psychiatry • Auburn, AL

★★★★☆3.7/533 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 5.0/5.0 (8)
  • Healthgrades: 2.6/5.0 (15)
  • Birdeye (Auburn Psychological Wellness Center): 4.3/5.0 (10)
  • Vitals: Not provided (3 reviews) (3)

What patients say

Patients praise

  • Compassionate and knowledgeable care from specific practitioners
  • Thorough evaluation and diagnostic processes
  • Positive outcomes for certain patients

Common complaints

  • Unexpected billing and fee practices
  • Perceived dismissal of patient symptoms or concerns
  • Difficulties with medication management and prescription refills
  • Poor communication or lack of responsiveness from office staff

In patients' words

"I am happy to share my incredibly positive experience with Ann Madsen and the exceptional psychiatric care I have received under her guidance."

— Birdeye (Auburn Psychological Wellness Center review)

"I asked several times for the office manager to call me back ... About a month later after the appointment, I was told I needed to pay another $180 dollar because of the time it took for the evaluation!"

— Birdeye (Auburn Psychological Wellness Center review)

"My first experience with Dr. Smith was during an inpatient hospitalization in which she was pretty horrible. Wouldn’t take my word for anything and instead insisted on speaking to my parents..."

— Vitals (Dr. Jennifer Smith review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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