Neurology Services of Auburn
Neurology • Auburn, NY
Ratings by platform
- Birdeye: 2.8/5 stars (18 reviews)
What patients say
Patients praise
- Positive feedback on bedside manner, accurate diagnosis, and staff courtesy for specific providers in the region
Common complaints
- Allegations of workplace retaliation and poor care standards at the associated hospital in NY
- Customer service complaints, specifically difficulty scheduling appointments and failure to return calls
- Significant wait times for new patient appointments
In patients' words
"Waited 5 months for appt and office cancelled the afternoon before scheduled appt... Office Staff has zero customer service skills."
— Medical News Today"A second doctor has come forward, claiming Auburn Community Hospital retaliated against her for complaining about a physician who was endangering patients."
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