Dr. Jianxin Ma, MD – Auburn, NY | Neurology - Doximity
Neurology • Auburn, NY
Ratings by platform
- Vitals.com: 2.9 out of 5 (18 ratings)
What patients say
Patients praise
- Some patients reported feeling listened to and cared for by the doctor
- Appreciation for the doctor taking time to explain conditions
Common complaints
- Poor office staff communication and administrative processes
- Perceived lack of attentiveness or patient-centered care
- Difficulty in obtaining medical records
- Short appointment durations and rushed examinations
In patients' words
"The office is terrible. They dont let you even talk to Dr. Ma or anything... They will not send my records... Front desk is awful."
— Vitals.com review, December 2023"I absolutely loved dr ma! He was the only Doctor who truly took the time to listen to me and my fears. He explains everything and cares about his patients."
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