MultiCare Auburn Family Medicine
Family Medicine • Auburn, WA
Ratings by platform
- Birdeye (Google reviews): 4.4 out of 5 stars (126 reviews)
- Birdeye (Google/Facebook/Foursquare): 4.5 out of 5 stars (307 reviews (for MultiCare Auburn Clinic Family Practice))
What patients say
Patients praise
- compassionate and knowledgeable providers
- thoroughness and dedication to patient care
- friendly and welcoming atmosphere
- clear communication from the office
- helpful use of MyChart for access and test results
Common complaints
- inconsistent service quality
- perceived dishonesty in electronic health records
- issues with wait times
- staff behavior and demeanor concerns
- feeling undervalued or dismissed by some providers
In patients' words
"Positive feedback often highlights the compassionate and knowledgeable nature of Dr. Milam and her staff, who are praised for their thoroughness, friendliness, and dedication to patient care."
— BestAround.com summary of customer experiences"However, there are also significant concerns and criticisms, particularly regarding inconsistent service quality, perceived dishonesty in electronic health records, and issues with wait times and staff behavior."
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