Cayuga County Mental Health
Behavioral Health • Auburn, NY
Ratings by platform
- Rehab.com: 2.62/5 stars (39 reviews)
What patients say
Patients praise
- Appreciation for specific therapists and prescribers
- Instances of helpful care and attentive staff for some patients
Common complaints
- Perceived rudeness or lack of professionalism by front desk staff
- Concerns regarding the responsiveness or perceived dismissal of concerns by doctors and psychiatric staff
- Issues with medication management, including communication and prescription issues
- Concerns regarding facility safety, cleanliness, and bathroom privacy
- Complaints about appointment cancellations and administrative reliability
In patients' words
"Giving an extra star as I appreciate my therapist and prescriber immensely. Considering going elsewhere as the nurses are condescending and seem to never listen."
— Recovery.com"The people at the front desk are just rude and nasty. The doctors can’t be bothered. Absolutely terrible place."
— Mappca.com"Awesome people and place, Cayuga County isn’t pumping people up, so many nice people..."
— Mappca.comMore clinics in Auburn
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