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Cayuga County Community Mental Health Center

Behavioral Health • Auburn, NY

★★★☆☆2.6/539 reviews across 1 platform

Ratings by platform

  • Rehab.com: 2.62/5 (39 reviews)

What patients say

Patients praise

  • Appreciation for specific therapists and prescribers
  • Instances of helpful care and attentive staff for some patients

Common complaints

  • Perceived rudeness or lack of professionalism by front desk staff
  • Concerns regarding the responsiveness or perceived dismissal of concerns by doctors and psychiatric staff
  • Issues with medication management, including communication and prescription issues
  • Concerns regarding facility safety, cleanliness, and bathroom privacy
  • Complaints about appointment cancellations and administrative reliability

In patients' words

"Giving an extra star as I appreciate my therapist and prescriber immensely. Considering going elsewhere as the nurses are condescending and seem to never listen."

— Recovery.com

"The people at the front desk are just rude and nasty. The doctors can’t be bothered. Absolutely terrible place."

— Mappca.com

"Awesome people and place, Cayuga County isn’t pumping people up, so many nice people..."

— Mappca.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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