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Alcohol & Drug Rehabs in Auburn, New York - Addictions logo

Alcohol & Drug Rehabs in Auburn, New York - Addictions

Addiction Medicine • Auburn, NY

★★★☆☆2.5/5237 reviews across 2 platforms

Ratings by platform

  • Rehab.com (for Auburn Community Hospital): 2.49/5 (233 reviews) (233 reviews)
  • AddictionHelplineAmerica.com (for CHAD): 4.0/5 (4 reviews)

What patients say

Patients praise

  • Compassionate care and a sense of connection with counselors mentioned in some hospital reviews
  • Some community reports indicate success with detox services at the local hospital

Common complaints

  • Reports of poor or incompetent staff interactions at Auburn Community Hospital Behavioral Health Services
  • Complaints regarding high staff turnover, toxic work environments, and lack of leadership at local addiction service organizations

In patients' words

"I wish I could give negative stars. This place is horrible, the staff at the reception are awful, they always talk to you with a rude attitude, they are disrespectful and make you feel like you are bothering with your needs."

— Rehab.com Review (Auburn Community Hospital)

"This company has the highest turnover rate I've ever seen... No supervision whatsoever. Toxic work environment, I would NOT recommend."

— Indeed Employee Review (Cayuga Addiction Recovery Services)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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