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Primary Care • Atlanta, GA
Ratings by platform
- Piedmont Healthcare (Dr. Rashi Patel Kanjira): 4.9/5 (491 reviews) (491)
- Piedmont Healthcare (Dr. Jason Harold Smith): 4.8/5 (1,301 reviews) (1,301)
- Piedmont Healthcare (Dr. Stephanie Okeke): 4.9/5 (148 reviews) (148)
- JenCare Senior Medical Center - Hammond Park: 4.8/5 (404 ratings) (404)
- CenterWell Senior Primary Care: 4.4/5 (27 reviews) (27)
What patients say
Patients praise
- Attentive, thorough, and knowledgeable medical providers who listen to patient concerns
- Strong bedside manner and compassionate care reported by many patients
- Welcoming and supportive front desk and support staff at certain locations
- Comprehensive care plans and clear explanations of health history
Common complaints
- Difficulty with office management and administrative tasks such as prescription refills and scheduling
- Long wait times for appointments and reaching staff by phone
- Questionable or confusing billing practices and charges for follow-up results
- Perceived lack of empathy or communication regarding patient concerns
In patients' words
"Dr. Kanjira is very friendly, thorough and caring. She spent plenty of time with me, listened and asked and answered questions without making me feel like she was watching a clock or rushing."
— Verified Review (Piedmont)"My husband and I moved here last year. This years experience has been beyond amazing. When we arrive we are greeted with a smile. Dr. Ufot always shows that she is concern about my health and does what ever she can to help."
— Verified Review (JenCare)"The actual visit with the physician went well. He was attentive and listened well. The staff is professional but getting my medications has been a terrible ordeal. Everytime I try to order my medications it takes hours of calling over and over again because they either don't send the fax or they send it incorrectly."
— Review (The Primary Care Center)"My experience here today was completely unacceptable. I took off from work today because I had a severe health concern…arrived at this urgent care and was asked to wait outside for nearly two hours... The level of disregard for a patient’s well-being was unprofessional and disappointing."
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