Psychiatric Health Hospital | Atlanta, GA | Riverwoods ...
Mental Health Clinic • Atlanta, GA
Ratings by platform
- Rehab.com, Birdeye, Google, Yahoo, Yelp: Generally poor ratings, frequently under 2 out of 5 stars on aggregate platforms (Hundreds of reviews across various platforms (e.g., 472 on Rehab.com, 551 on Birdeye, 40 on Yahoo))
What patients say
Patients praise
- Some patients appreciated the structured environment and routine
- Occasional positive interactions with specific staff, techs, or therapists
- Effective medication management for some individuals
- Some patients felt safe and found the care helpful for their specific situation
Common complaints
- Reports of abusive, unprofessional, or mean staff behavior
- Allegations of systemic neglect, safety concerns, and sexual assault lawsuits
- Difficulties with communication and reaching loved ones/getting updates
- Poor facility conditions, including unsanitary environments and inedible food
- Perception of being treated like a prisoner or 'lab rat' rather than a patient
- Inadequate therapeutic support, with reports of excessive TV time and minimal counseling
- Overcrowding and limited resources for staff
In patients' words
"I still have ptsd from this facility. the staff are incredibly mean, you are 1000% treated like an animal, completely inhumane. You are their lab rat, prisoner ..."
— Birdeye / Yahoo user reviews"Young Georgians who say they were sexually assaulted at Atlanta-area behavioral health facilities are accusing the operators of systemic neglect through the prioritization of profit over patient safety."
— Atlanta Journal-Constitution (AJC)"overall I had a decent experience and if necessary I’d request return here if my local facility is full…"
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