Sleep Medicine | Sleep Disorders - Athens Pulmonary
Sleep Medicine • Athens, GA
Ratings by platform
- Piedmont (Provider: Dr. Thomas Jason Martin): 4.8 out of 5 stars (703 ratings) (188 reviews)
- Piedmont (Provider: Dr. Stephen Kenneth Lucas): 4.9 out of 5 stars (513 ratings) (123 reviews)
- Yelp (Athens Pulmonary DME): 3.0 out of 5 stars (4 reviews)
- WebMD (Provider: Dr. Jane Parks): 4.0 out of 5 stars (Not explicitly stated (limited sample))
What patients say
Patients praise
- Patients frequently praise the physicians for being knowledgeable, professional, and thorough during exams
- Many patients report that doctors take their time to listen and explain conditions clearly
- Several reports of positive, friendly, and helpful interactions with nursing and clinical staff
- Success stories regarding improved sleep and treatment outcomes under the care of specific specialists
Common complaints
- Complaints regarding administrative staff, specifically regarding communication and phone responsiveness
- Issues with billing processes, including claims of billing errors or being sent to collections unnecessarily
- Reports of poor service experiences, such as rigid co-pay payment policies and unprofessionalism from certain staff members
- Occasional negative feedback for specific providers regarding bedside manner
In patients' words
"Dr Tah is superb. He listens well. He asks great questions and addressed my concerns. He explains things clearly. His staff is also helpful and friendly."
— Yelp user review"Dealt with this place 7 years ago the billing is horrible although I was making payments they sent me to collections because all their bills are sent separately and the lady that handles the cpap is horrible."
— LocalityBiz user review"Dr. Jenkins is an outstanding doctor. He takes his time, explains everything clearly, and always makes sure to ask if you have any questions."
— Piedmont patient reviewMore clinics in Athens
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