First Settlement Physical Therapy - Athens, Ohio
Rehabilitation Services • Athens, OH
Ratings by platform
- Yelp (Brand Page): 4.0 out of 5 stars (aggregate) (11 reviews (aggregate across multiple locations))
- Google Reviews (referenced via Health Hives): Not explicitly stated in snippet (106 reviews)
What patients say
Patients praise
- Highly skilled and professional staff who are patient and encouraging
- Effective treatment for post-surgery rehabilitation (including tendon repair and knee replacement)
- Helpful aquatic therapy services
- Positive experiences with specific therapists mentioned by name
Common complaints
- Concerns regarding billing practices, specifically receiving unexpected or late bills after being told balances were paid in full
- Patient dissatisfaction regarding increased pain levels during or following therapy sessions
In patients' words
"The experience of learning to use my legs again was first rate... Kurt and Misty were very patient with me as we worked through it. Upon completion I had met all the goals set for me."
— Patient testimonial on First Settlement Physical Therapy website"Quit going there because of their billing practices. How can they tell me they are just now billing me for the first visit 7 months later after paying in what I was told was full payment."
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