Athens Gastroenterology Center: Home
Gastroenterology • Athens, TN
Ratings by platform
- Yelp/MapQuest/Yahoo Local: 3.5/5 (approximate) (5-6 reviews listed on platforms like Yelp/MapQuest)
- US News & World Report (Dr. Gregory Smith): 4/5 (aggregate) (45 reviews total)
- Healthgrades (Dr. Gregory Smith): 3.8/5 (likelihood to recommend) (32 ratings)
What patients say
Patients praise
- Friendly and professional medical staff
- Positive experiences with endoscopy/procedure care and organization
- Providers perceived as thorough and comforting
- Effective diagnosis and management of GI conditions reported by long-term patients
Common complaints
- Difficulties in reaching staff via phone during business hours
- Concerns regarding billing practices and out-of-pocket costs
- Reports of long wait times or delays in procedure start times
- Perceived lack of attentiveness from specific providers during consultations
- Dissatisfaction with administrative communication and outdated information regarding COVID protocols
In patients' words
"My experience with Dr. Williams and all of his staff have been nothing short of amazing. From the very first phone call I made, I felt as if I was treated like a friend from he and his staff."
— Athens Gastroenterology Association Patient Testimonials"Front staff doesn’t emulate the treatment that I’ve consistently received by Dr Smith. Considering a change very soon. Too difficult to reach any PERSON in the phone."
— Healthgrades User Review"Everyone treated me in a courteous and professional manner. My concerns were met with understanding and interest. It was a very thorough question and answer session."
— Athens Gastroenterology Center Review PageMore clinics in Athens
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