Primary Care - Athens-Limestone Hospital
Family Medicine • Athens, AL
Ratings by platform
- HCAHPS / Patient Experience Surveys: 3/5 stars (general patient experience rating) (561 (based on select HCAHPS reporting))
- Birdeye (Limestone Medical Associates): Variable (ranges from very positive to very negative) (210 reviews)
What patients say
Patients praise
- Professional and efficient care in certain departments (e.g., radiology)
- Kind and knowledgeable care from some primary care physicians
- Generally positive ratings for inpatient and outpatient experiences in select surveys
- Effective communication and follow-up from some providers
Common complaints
- Instances of rude or disrespectful staff behavior
- Concerns regarding patient communication and listening skills of some providers
- Reports of long wait times in the emergency room
- Inconsistencies in quality of care and follow-up procedures
- Perceived lack of thoroughness in diagnostic examinations
In patients' words
"The ladies in the back that done the X-rays had great bedside manners and was gentle and quick. They have a good system routine that enables promptness. The overall experience was satisfying."
— LocalityBiz reviewer"I was diagnosed with Covid. Dr. Prince did not do the basics such has listening to my heart, lungs, checking my ears, throat etc. I also did not receive a copy of my test results to share with my work. I didn’t feel I got the care I needed at this visit."
— Birdeye reviewer"Dr. Walker is extremely knowledgeable about the problem I am facing. He takes the time to explain everything. None of my questions go unanswered and he takes his time to make sure I understand what he is saying. I have been blessed to have him as my PCP."
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