Athens Family Health Center - Your Partner in Health
Family Medicine • Athens, AL
Ratings by platform
- Birdeye: 3.7/5 stars (24 reviews)
- Google My Business via third-party aggregator: 3.6/5 stars (23 reviews (Google My Business))
What patients say
Patients praise
- Caring and attentive clinical staff (specifically mentioning CRNP Amy Woods)
- Professional and direct medical care
- Helpful and kind front desk and medical assistant interactions (for some patients)
Common complaints
- Difficulties with administrative processes and communication
- Perceived lack of empathy or professionalism from some staff members
- Issues with obtaining medical documentation/excuse notes
In patients' words
"Everyone here was so kind, the receptionist, the med assistant, and Dr. Woods. It felt like they all genuinely cared about their patients..."
— Birdeye Review"The staff is disrespectingly unprofessional. They insisted they called me( no missed calls), and they left a voicemail(no voicemail)... They insinuated that I was lying."
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