Piedmont Heart of Athens
Cardiology • Athens, GA
Ratings by platform
- Birdeye: 4.8 out of 5 stars (from 200 reviews) (200 reviews)
- Piedmont official website: 4.9 out of 5 stars (varies by specific provider) (Hundreds of individual provider ratings available on official site)
What patients say
Patients praise
- professional and knowledgeable medical staff
- attentive and compassionate care
- efficiency in performing diagnostic procedures like CT scans and X-rays
- friendly and helpful receptionists and assistants
Common complaints
- long wait times in the emergency department
- administrative and referral process issues
- rude or uninformed staff reports
- scheduling delays and last-minute cancellations
In patients' words
"The staff here is incredible!! They show how much they clearly care for their patients. The receptionists, medical assistants, NPs, physicians, and schedulers are all so friendly and helpful."
— Dr. Racheleidelman.com review summary"I believe 7 hours with not yet seeing a doctor is unreasonable. Now their must have been 100 or more patients. So I believe it was due to under staff."
— Birdeye patient review"Made an appointment two months in advance because that was the earliest they could get me in. Two days until my appt and they call saying they have to reschedule and the earliest opening is in may (3 months from now). Very frustrating and staff seem like they could care less."
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