Welcome to Rebound Orthopedics & Neurosurgery | Rebound ...
Orthopedics • Astoria, OR
Ratings by platform
- Yelp: 2.9 out of 5 stars (186 reviews (aggregate brand-wide))
- Birdeye: 4.7 out of 5 stars (703 reviews (Salmon Creek location))
- Birdeye: 4.6 out of 5 stars (232 reviews (Lake Oswego location))
What patients say
Patients praise
- Highly skilled and compassionate surgeons and medical staff
- Effective and successful orthopedic surgery outcomes (e.g., joint replacements, ACL repair)
- Professional physical therapy and imaging services
- Clear communication and helpful support from some care teams
- Clean and well-maintained facilities
Common complaints
- Difficulty reaching staff by phone or getting timely call-backs
- Frustrating or inefficient front-office and administrative processes
- Issues with appointment scheduling, including cancellations, long wait times, and miscommunication between office locations
- Dissatisfaction with bedside manner or perceived lack of concern from some providers
- Complaints regarding billing issues, including disputed no-show fees
In patients' words
"After a long wait, a mix-up in directions, standing in line unnecessarily, and lack of communication between their offices, being penalized for their error was beyond frustrating. Patients deserve better organization and accountability."
— Yelp review"My experience with Rebound Orthopedics and Neurosurgery could not be better. I've been to four of the offices and everyone from the front desk to the imaging technicians to the nursing staff to the physical therapists to the doctors and surgical team has been professional, capable, efficient, and friendly."
— ReboundMD patient testimonialMore clinics in Astoria
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