Eye Care | Optical Care Provider | Ridgewood, New York
Ophthalmology • Astoria, OR
Ratings by platform
- Yelp (MyEyeDr, Astoria): 4.1/5 (153 reviews)
- Vitals / rater8 (Dr. Richard Wu, Ridgewood): Very high (consistently positive) (4+ reviews per platform)
- Clarity Eye Care website (Ridgewood): 5-star / 4.9 average (Multiple testimonials)
- Healthgrades (Dr. Richard Mackool, Astoria): 4.9/5 (27 ratings)
- Doctible (Optimum Eye Care, Astoria): 5.0/5 (Not explicitly stated)
- RateMDs (Dr. Mark Stadlen, Astoria): 4.94/5 (Not explicitly stated)
What patients say
Patients praise
- Thorough and attentive eye exams
- Knowledgeable and professional doctors and staff
- Welcoming, clean, and comfortable office environments
- Helpful guidance with selecting eyewear frames
- Advanced technology and effective communication
Common complaints
- Difficulty reaching office staff via phone and long hold times
- Reports of unprofessional behavior or rude interactions with staff and doctors
- Concerns regarding surgery outcomes and post-operative follow-up communication
- Administrative issues including appointment scheduling errors and charging fees for medical records
In patients' words
"Called a few times to schedule a follow-up appt. Today, I was on hold for over 20 min. Still can't get through. Very frustrating."
— Yelp user review (MyEyeDr, Astoria)"I had surgery and my left eye came out worse... on my post op appointment he seemed annoyed."
— Healthgrades user review (Dr. Stephen Perrone, Ridgewood)"Clean location, comfortable atmosphere, quality and knowledgeable staff, short wait times and the doctor is very personable, extremely thorough and knowledgeable."
— Clarity Eye Care website testimonial (Ridgewood)"I selected the most talented surgeon... his gift of restoring sight. My pre operative evaluation with his team was very thorough."
— Healthgrades user review (Dr. Richard Mackool, Astoria)More clinics in Astoria
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