Find a Primary Care Team - Valley Health Alliance
Primary Care • Aspen, CO
Ratings by platform
- Aspen Valley Health Primary Care website: 4.9/5 stars (255 reviews (with 145 comments))
- CMS and Press Ganey: Five-Star Rating (CMS) and top 5% nationally (Press Ganey) (Not specified (Award-based metric))
What patients say
Patients praise
- High patient satisfaction ratings, including national recognition such as Press Ganey awards and CMS five-star ratings
- Positive feedback for individual providers regarding communication, bedside manner, and competence
- Active patient-centered approach to care with accessible, award-winning teams
Common complaints
- Concerns regarding high costs and billing practices for low-income patients
- Frustrations with administrative delays and lack of communication on financial assistance applications
- Perception of overworked staff and management issues in local healthcare providers
In patients' words
"Dr. Shah and his pediatric nurse Katy are an impeccable team for kids!"
— Aspen Valley Health Primary Care website"If valley health care agencies are this problematic for their employees, their low-income customers, their middle-income senior customers, how can their services be accessible or sustainable for the community? Between the expense and inadequate service, these cracks will have more and more people falling through."
— Aspen Daily News (Opinion piece)More clinics in Aspen
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