Aspen Dermatology (Spring St), CO
Dermatology • Aspen, CO
Ratings by platform
- Birdeye: 4.8/5 (309)
What patients say
Patients praise
- Professional, friendly, and knowledgeable staff and providers
- Effective medical/surgical dermatological care and skin cancer detection/treatment
- Thorough exams and clear communication from some providers
- Welcoming and efficient clinic environment reported by many patients
Common complaints
- Communication issues and lack of follow-up regarding test results and post-surgical care
- Concerns regarding high-pressure sales tactics for cosmetic procedures and prepaid services
- Short appointment times/feeling rushed during visits
- Potential billing and refund policy issues
In patients' words
"The problem with this practice is communication. I had 4 biopsies last week, and was told they would contact me with the results. No one called me..."
— Yelp"The worst service you can receive from a medical professionals! They spent maximum 5 minutes with the patients, they never follow up with ongoing care..."
— MapQuest"I canceled an Ellacor procedure with more than 24 hours notice and have been told that they will not refund my prepaid $4,000. During my consultation, Dr. Taylor was super excited about using his new laser... It was much like the time-share high-pressure sale."
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