Orthopedic Sports Medicine Specialists (OSMS)
Sports Medicine • Ashwaubenon, WI
Ratings by platform
- Birdeye (Aggregate): 4.9/5 (1,910 reviews)
- Facebook: 96% recommendation rate (551 reviews)
- Birdeye (Neenah): 4.8/5 (1,673 reviews)
What patients say
Patients praise
- High star ratings across multiple platforms (typically 4.8-4.9 stars)
- High recommendation rates (e.g., 96% on Facebook)
- Praised for prompt access to care and injury clinics
- Generally regarded as excellent for surgical outcomes and medical expertise
Common complaints
- Administrative challenges, including overwhelmed front desk, phones, and billing departments
- Perception of being understaffed due to rapid growth without sufficient administrative support
- Isolated reports of patient frustration with follow-up coordination
In patients' words
"I love the way they (OSMS) take care of us. We know exactly what we are getting into. We know the timing and they do everything for us, which is really reassuring."
— Green Bay Area Mom Blog"It is a great company, but every business office department, front desk, phones, and billing departments are all overwhelmed. The company continues to add doctors and clinics but is very slow to add administrative help."
— Indeed (Employee Review)More clinics in Ashwaubenon
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