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Urology - UK King's Daughters

UrologyAshland, KY

★★★★☆3.9/533 reviews across 3 platforms

Ratings by platform

  • U.S. News (Urologists at King's Daughters Medical Center–Ashland): 3.7 / 5 (19 reviews)
  • WebMD (Dr. Timothy Dixon, MD): 5.0 (5 ratings)
  • WebMD (Dr. Justin Dixon, MD): 4.0 / 5 (14 ratings (2 written reviews))
  • Vitals (Dr. Justin K. Dixon, MD): 3.9 (10 ratings (4 written reviews))
  • Vitals (Dr. William C. Thorndyke, MD): 4.5 (27 ratings (1 written review))
  • King's Daughters Health System provider page (Justin Dixon, M.D.): 4.9 out of 5
  • Healthgrades (King's Daughters Medical Center – Ashland): negative commentary found (bedside manner/empathy)

What patients say

Patients praise

  • Frequently praised bedside manner/listening and professionalism
  • Mention of being thorough and informative; asking questions and setting up follow-up/testing
  • Courteous/helpful staff and positive office experience
  • Patients report satisfaction and would recommend

Common complaints

  • Reported poor bedside manner/lack of empathy/unprofessional behavior (hospital-level)
  • Procedure outcome dissatisfaction/complications mentioned for urology treatment
  • Some experience elements not clearly improved or mixed outcomes (implied by 'needs improvement' or negative recommendation)

In patients' words

""Everything just great""

King's Daughters Health System – Justin Dixon, M.D. provider page

""Excellent care.""

King's Daughters Health System – Justin Dixon, M.D. provider page

""My urolift surgery only lasted about 4 years until I started having major problems again... I would never recommend this procedure.""

WebMD – Dr. Justin Dixon, MD (review excerpt)

""I experienced some of the poorest bedside manner, lack of empathy, and unprofessional behavior...""

Healthgrades – King's Daughters Medical Center (Ashland)

""The best physician's office I've been into in Kentucky. I wouldn't leave Dr. Boykin...""

King's Daughters Health System – William Boykin, M.D. provider page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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