Primary Care | King's Daughters Health System
Primary Care • Ashland, KY
Ratings by platform
- External review sites: 2.3 stars (Healthgrades) (15 reviews (Yelp))
- Medicare/HCAHPS/US News: 3 out of 5 stars (Medicare Overall Rating/US News Overall) (589 completed surveys (HCAHPS historical data))
What patients say
Patients praise
- Generally positive feedback for physician communication and professionalism
- Nurses often praised for taking time to listen and explain care
- Good ratings for quietness of facilities and overall facility experience in some domains
Common complaints
- Poor bedside manner and lack of empathy reported by some patients
- Negative experiences regarding cleanliness of facilities
- Delays in receiving assistance and staff responsiveness issues
- Concerns over billing practices and medication management
In patients' words
"Highly recommend Dr. Lopez here. Very attentive with thorough exams."
— LocalityBiz (Review)"I experienced some of the poorest bedside manner, lack of empathy..."
— Healthgrades (Review)"Caring, knowledgeable & always available to point you in the right direction."
— LocalityBiz (Review)More clinics in Ashland
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