Nephrology - Kidney Care - King's Daughters Medical Center
Nephrology • Ashland, KY
Ratings by platform
- US News (Hospital patient experience): 4 stars out of 5 (overall satisfaction with hospital overall); other categories range about 3–4 out of 5 (e.g., doctors’/nurses’ communications 4 out of 5, discharge info 3 out of 5) (Not stated (US News summarizes inpatient survey scores; no review count shown in snippet))
- Medicare.gov (HCAHPS-style patient survey shares): No star average shown in snippet; recommendation/share metrics reported (e.g., 77% would definitely/probably recommend; nurse communication 86% always, doctor communication 84% always) (Not stated in snippet)
- Healthgrades (King's Daughters Medical Center - hospital): Indicates '5 ratings were worse than expected' and includes mentions such as 'Acute kidney ...' in highlights; exact star rating not shown in snippet (Not stated in snippet)
- Yelp (Kings Daughters Hospital - Ashland): 15 reviews (rating value not shown in snippet) (15 reviews)
What patients say
Patients praise
- Patient experience categories such as doctors’ and nurses’ communications rated relatively high on US News (4/5)
- Nurse and doctor communication 'Always' rates are high on Medicare HCAHPS-style reporting (nurse communication 86%, doctor communication 84%)
- Some caregiver experience posted on Yelp is positive about clinical findings (e.g., potassium too high causing breathing trouble)
Common complaints
- Some patient experience areas are lower on US News (multiple categories rated 3 out of 5, e.g., discharge information, quality of discharge information, involvement in recovery, medication harm prevention)
- Healthgrades highlights include '5 ratings were worse than expected' along with severe events including respiratory failure following surgery and acute kidney issues
- Yelp review(s) imply concerns in hospital care context (snippet focuses on patient story including ER and potassium issue; specific complaints not fully detailed in snippet)
In patients' words
"“Satisfaction with doctors’ communications” is 4 out of 5, and “Satisfaction with nurses’ communications” is 4 out of 5 (while several other categories are 3 out of 5)."
— US News – King’s Daughters Medical Center-Ashland patient experience snippet"“Nurse Communication: 86% … their nurses 'Always' communicated” and “Doctor Communication: 84% … 'Always' communicated well.”"
— Medicarelist.com – King’s Daughters Medical Center Ashland HCAHPS-style metrics snippet"Healthgrades snippet: “5 ratings were worse than expected” (and includes examples such as respiratory failure following surgery and “Acute kidney …”)."
— Healthgrades – King’s Daughters Medical Center (Ashland, KY) highlights snippet"Yelp snippet describes an ER visit where staff “found out her potassium was too high and was causing …” breathing trouble."
— Yelp – Kings Daughters Hospital (Ashland) review snippet (July 2026 update)More clinics in Ashland
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