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General Surgery | UH Samaritan Medical Center | Ashland, OH logo

General Surgery | UH Samaritan Medical Center | Ashland, OH

General SurgeryAshland, KY

★★★☆☆2.5/5139 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google: 2.5 out of 5 stars (139 reviews)
  • Leapfrog Group: 100.00 out of 120.00 points (N/A)
  • National Health Ratings: Not explicitly stated for overall hospital but derived from HCAHPS surveys (435 surveys completed)

What patients say

Patients praise

  • Appreciation for specific physicians who listen and take time with patients
  • Community hospital with a broad range of local health services
  • Staff noted for professional and caring demeanor in some instances

Common complaints

  • Concerns regarding emergency room wait times and patient monitoring
  • Issues with medical record accuracy and administrative scheduling errors
  • Reports of perceived lack of responsiveness or cold interactions from some staff

In patients' words

"Yesterday, I went to the ER/D for a CT. I was there for 8 hours. They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago."

Birdeye review

"Dr. Calcagno is [great]! He truly listens and takes his time with his patients. He made me feel comfortable, heard, and never rushed during my visit."

Birdeye review

"Yesterday morning I a disabled veteran got admitted to the er for seizures. For 3 hours they left me in my room by myself, never checked on me for those 3 ..."

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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