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Behavioral Medicine | King's Daughters Health System

CounselingAshland, KY

★★★★☆4.3/541 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 2.3/5
  • MedicalRecords.com: 4.3/5 (41 reviews)

What patients say

Patients praise

  • timely service in some urgent care/ER settings
  • polite staff interactions reported by some patients
  • doctors noted as communicating well in some instances
  • availability of comprehensive behavioral medicine services including inpatient and outpatient care

Common complaints

  • poor bedside manner and lack of empathy reported by some patients
  • concerns regarding facility cleanliness
  • perceived lack of responsiveness from staff when help is needed
  • complaints regarding wait times and communication with non-physician providers

In patients' words

"The 2.3-star rating does not surprise me after my experience with Dr. Du today. I experienced some of the poorest bedside manner, lack of empathy, and ..."

Healthgrades

"I ABSOLUTELY LOVE THIS PLACE!!!... This place is VERY, VERY GOOD about getting you seen and getting you out in a timely manner... Every staff member myself, family or friends have ever encountered have been VERY POLITE!!!"

MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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