Mercy Urgent Care homepage – Asheville, Burnsville, Columbus ...
Urgent Care • Asheville, NC
Ratings by platform
- Solv Health: 4.6/5 (~8,600+ reviews)
- Apple Maps: 4.8/5 (~5,200+ reviews)
What patients say
Patients praise
- Professional and kind staff across various roles
- Clean and comfortable facilities
- Convenient location and availability (open 7 days a week, 362 days a year)
- Thorough and efficient care for many patients
- Easy online check-in for some users
Common complaints
- Long wait times, especially for scheduled appointments
- Frustration with online booking systems and virtual visit instructions
- Occasional reports of dismissive or unprofessional behavior by staff or providers
- Higher self-pay fees compared to other clinics
In patients' words
"Every person I encountered was professional and kind."
— Patient reviews via Solv/Apple Maps"Long wait times due to them prioritizing walk in patients over scheduled appointments."
— Patient review on MapQuestMore clinics in Asheville
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Patients praise: Patients feel heard, respected, and not rushed during visits · Knowledgeable and professional clinical staff and physicians.
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