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Orthopedic care | Mission Hospital

Orthopedic Clinic • Asheville, NC

★★★★☆3.9/55,392 reviews across 3 platforms

Ratings by platform

  • Better Business Bureau (BBB): 1.27/5 stars
  • Birdeye (Asheville Orthopaedic Associates and Mission - Biltmore Park): 4.4/5 stars (457 reviews)
  • Birdeye (Mission Hospital): 3.9/5 stars (4,935 reviews)

What patients say

Patients praise

  • Some individual orthopedic surgeons are highly regarded and praised by patients for their expertise and outcomes
  • Successful implementation of advanced technology, such as robotic-assisted orthopedic surgery, for positive patient outcomes
  • Appreciation for specific, dedicated nursing and support staff members in certain departments

Common complaints

  • Significant concerns regarding nursing staff shortages and the reliance on travel nurses, particularly in orthopedic units
  • Reports of poor patient care and communication, including delays in treatment and lack of staff responsiveness
  • Allegations of mismanagement and prioritize profit over patient safety under HCA Healthcare ownership
  • Documented incidents of serious deficiencies leading to 'immediate jeopardy' status by state investigators
  • Specific complaints about hospital cleanliness and patient dignity during care

In patients' words

"Terrible Experience with my 70 yr old Mother who had hip surgery! The WORST EXPERIENCE EVER! STAY WAY FROM MISSION HOSPITAL!"

— Better Business Bureau Customer Review

"A new high-tech surgery at Mission Hospital involves a robot, and Gurumeher Khalsa said it gave him back his life."

— WLOS News Report

"We have some really great travel nurses, but travel nurses are supposed to be there to help fill the gaps, not to staff an entire unit... That’s where you come into dangerous situations."

— Asheville Watchdog (quoting a hospital nurse)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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