Mental & Behavioral Health Services Asheville, NC
Mental Health Services • Asheville, NC
Ratings by platform
- Birdeye (Center for Emotional Health - Asheville): 2.7/5 (23)
- Birdeye (Psychiatric Associates & Addiction): 4.3/5 (87)
- Birdeye (Appalachian Counseling And Psychological Services): 2.7/5 (44)
- Birdeye (Asheville Integrative Psychiatry): 4.9/5 (22)
- Healthgrades (Lydia Kickliter, LPC): 5.0/5 (4)
What patients say
Patients praise
- Compassionate, attentive, and personalized care from specific providers
- Helpful, welcoming, and friendly administrative or support staff
- Positive life-changing experiences and effective treatment outcomes reported by some patients
- Appreciation for clinicians who actively listen and treat patients as individuals
Common complaints
- Difficulty with administrative communication, appointment scheduling, and responsiveness
- Billing and insurance-related disputes or errors
- Concerns regarding provider bedside manner, feeling unheard, or rushed appointments
- Wait times and delays in accessing care, particularly for specialized or urgent needs
- Technical and accessibility obstacles to telehealth services, such as lack of technology or provider availability
In patients' words
"I have been trying to make a follow up appointment for my teen daughter for a WEEK... No response. I am NOT HAPPY! This is VERY unprofessional and not okay especially when it comes to people's mental health!"
— Birdeye Review (Center for Emotional Health)"Unfortunately, my experience... was disappointing. I came in seeking support and left feeling dismissed and unheard. The appointment felt rushed..."
— LocalityBiz Review (MAHEC)"Dr. Colby has never failed to make me feel seen, heard, and is a key part of my support system."
— Birdeye Review (Psychiatric Associates & Addiction)"If you’re sitting in the fence, know that you’ll be in the most amazing, capable, and compassionate hands in the industry."
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