The Family Health Centers – When it comes to your health, we're in ...
Family Medicine • Asheville, NC
Ratings by platform
- Birdeye: 3.2 out of 5 stars (173 reviews)
- BBB: 1.67 out of 5 stars (3 customer reviews)
What patients say
Patients praise
- Appreciation for individual providers who are perceived as attentive and caring
- Availability of same-day appointments and Saturday clinic hours
- Independent, physician-owned practice model valued by some patients
- Support for the practice's comprehensive team-based approach
Common complaints
- Complaints regarding front desk staff behavior and rudeness
- Reports of poor communication, including canceled appointments without proper notice
- Negative experiences with billing practices and perceived excessive charges
- Concerns regarding physician responsiveness and perceived lack of compassion
In patients' words
"Horribly Rude Front Desk Staff. They Clearly Don’t Care About Their Jobs Or Your Well Being. Please Be An Advocate For Yourself And Get The Proper Care You Deserve At A Clinic That ACTUALLY Wants To Help You Not Just Overcharge For Everything."
— LocalityBiz reviewer"The best for your family! Dr Spencer is one of the best family physicians in town! She will see you on the same day, if you need her to, and she will take her time with you."
— Birdeye reviewerMore clinics in Asheville
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