ID Care
Infectious Disease • Asbury Park, NJ
Ratings by platform
- ID Care Hamilton: 4.8/5 (51 reviews)
- ID Care Infectious Diseases Specialty Practice & Infusion Center: 4.9/5 (110 reviews)
- ID Care Infectious Diseases Specialty Practice: 4.6/5 (14 reviews)
What patients say
Patients praise
- Physicians are generally described as highly professional, knowledgeable, and caring
- Patients report positive outcomes and feel well-supported in their treatment plans
- Staff members, when helpful, are praised for being warm and efficient
- Convenient in-office services like blood draws are appreciated
Common complaints
- Long wait times for appointments and in waiting rooms
- Issues with administrative and billing staff including rude or incompetent service
- Communication problems, such as difficulty reaching the office via phone or lack of notification for changes
- Concerns about billing practices and potential for surprise fees or collection issues
In patients' words
"Dr Kim was just terrific! He has a lovely personality, very warm and friendly. He definitely knows his business. Highly recommend him."
— ID Care Florham Park website testimonial"Mercenaries - after your money without a care to your health. I wish they pursued customer service and patient care as they pursue collection of completely random fees."
— Review for ID Care Hillsborough"It’s been over 90 minutes past my appointment time, and I’m still waiting. What’s the point of having appointments if you’re made to wait this long?"
— Review for ID Care RandolphMore clinics in Asbury Park
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