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Preferred Behavioral Health Group

Behavioral Health • Asbury Park, NJ

★★★☆☆3.0/542 reviews across 5 platforms

Ratings by platform

  • Rehab.com (Preferred Behavioral Health Group - Asbury Park)
  • Rehab.com (Preferred Behavioral Health - Toms River): 1.6/5 (7 reviews)
  • Glassdoor (Preferred Behavioral Health Group): 3.0/5 (35 reviews)
  • BBB (Preferred Behavioral Health Group)
  • Yelp (PREFERRED BEHAVIORAL HEALTH OF NJ - Lakewood) (6 reviews)

What patients say

Patients praise

  • Positive experiences with specific staff/case management and support during recovery
  • Client-centered or supportive care described in third-party reviews/stories
  • Telehealth/ongoing support referenced in organizational stories

Common complaints

  • Administrative or billing issues including billing transparency/surprise bills
  • Difficulty reaching office staff / lack of responsiveness (phone calls, call backs)
  • Rude/unhelpful office behavior and poor communication
  • Medication refill/medication management problems and perceived barriers to getting psychiatry meds

In patients' words

"“The program has recovery coaches trained to engage and support individuals affected by substance abuse.”"

— preferredbehavioral.org 'Raphael's Journey to Recovery' (Preferred Behavioral Health Group)

"“She is fantastic and I don’t know what I’d do without her.” (about case manager Shannon)"

— preferredbehavioral.org 'Stephen’s Story' (Preferred Behavioral Health Group)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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