Preferred Behavioral Health Services in New Jersey | PBHG
Behavioral Health • Asbury Park, NJ
Ratings by platform
- Rehab.com (Preferred Behavioral Health Group - Asbury Park): Not specified in provided snippet (Not specified in provided snippet)
- Rehab.com (Preferred Behavioral Health - Toms River): 5.6/10 (lower than average); also shows 1.6/5 (7 reviews) in snippet (7 reviews shown in snippet)
- Glassdoor (Preferred Behavioral Health Group): 3.0 out of 5 stars (Based on 35 company reviews)
- BBB (Preferred Behavioral Health Group): Not BBB Accredited (BBB rating not detailed in snippet) (Not specified in provided snippet)
- Yelp (PREFERRED BEHAVIORAL HEALTH OF NJ - Lakewood): Not specified in provided snippet (shows '6 reviews') (6 reviews)
What patients say
Patients praise
- Positive experiences with specific staff/case management and support during recovery
- Client-centered or supportive care described in third-party reviews/stories
- Telehealth/ongoing support referenced in organizational stories
Common complaints
- Administrative or billing issues including billing transparency/surprise bills
- Difficulty reaching office staff / lack of responsiveness (phone calls, call backs)
- Rude/unhelpful office behavior and poor communication
- Medication refill/medication management problems and perceived barriers to getting psychiatry meds
In patients' words
"“I’ve just wanted help. ... If you are able to find another place that takes your insurance I highly highly recommend going elsewhere. The people who run this place do not care about your mental health.”"
— localitybiz.com review excerpt about Preferred Behavioral Health Group (Lakewood, NJ)"“This facility gets lower than average reviews. The common theme seems to be administrative inefficiency and lack of billing transparency... received surprise bills.”"
— rehab.com review excerpt about Preferred Behavioral Health (Toms River)"“The program has recovery coaches trained to engage and support individuals affected by substance abuse.”"
— preferredbehavioral.org 'Raphael's Journey to Recovery' (Preferred Behavioral Health Group)"“She is fantastic and I don’t know what I’d do without her.” (about case manager Shannon)"
— preferredbehavioral.org 'Stephen’s Story' (Preferred Behavioral Health Group)More clinics in Asbury Park
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