Prairie Cardiovascular - Arthur - Arthur - IL - Specialty care clinic
Vascular Medicine • Arthur, IL
Ratings by platform
- localitybiz.com (for Carbondale location): 2 out of 5 stars (based on limited anecdotal reviews found for Prairie Cardiovascular/Heart Institute entities)
What patients say
Patients praise
- Friendly and helpful doctor and nursing staff in some locations
Common complaints
- Reports of rude, unhelpful, or lazy office staff
- Issues with appointment scheduling and pre-authorization delays
- Concerns regarding communication between staff and patients
In patients' words
"The doctor and nursing staff are friendly and helpful. The front desk and phone operators are not. I feel like I'm bothering them when I check in or call."
— Yelp review for Prairie Cardiovascular (Springfield location)"Well, the doctors may be well recommended but the office staff is terrible. ... And stop trying to shuffle patients over to Harrisburg at 8 AM. I live in Carbondale for a reason."
— LocalityBiz review for Prairie Heart Institute (Carbondale location)More clinics in Arthur
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