Eastern New Mexico Medical Group
General Surgery • Artesia, NM
Ratings by platform
- SolvHealth: 1.0/5 (1 review)
- Healthgrades: 1.6/5 (9 reviews)
What patients say
Patients praise
- friendly and helpful staff for some patients
- ability to schedule appointments relatively quickly
- prompt referrals to specialists
- some reports of quick urgent care service (under 10 minutes) at related facilities like Memorial Family Practice
Common complaints
- rude and unprofessional reception staff
- difficulty scheduling appointments
- long wait times
- lost medical records
- inconsistent referral handling
- concerns over older equipment/accuracy
In patients' words
"This place is a joke!"
— SolvHealth patient review"The administrative people (especially Ms. Kailash) are VERY rude. My parents have been going there for some time and not a single time have they been treated with respect. The clinic lost our medical reports several times..."
— Healthgrades patient review"I was assigned to this doctor and was seen once or twice then randomly out of nowhere, all my referrals came back to me, with no warning no nothing."
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