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Primary & Urgent Care in Crystal City, Arlington, VA

Primary CareArlington, VA

★★★★☆3.9/5335 reviews across 2 platforms

Ratings by platform

  • Google Reviews for Vista Medical Center Crystal City: 3.9 out of 5 stars (335+ reviews)
  • SolvHealth for Vista Medical Center Crystal City: 4.5 out of 5 stars (aggregated) (N/A)
  • Washington Consumers' Checkbook for VHC Health Arlington: N/A (63 ratings)

What patients say

Patients praise

  • Convenient location near metro and airport
  • Extended operating hours (including evenings and weekends)
  • Efficient check-in process for some patients
  • Helpful and professional medical staff for some visitors
  • Accessibility for travelers and professionals in the area

Common complaints

  • Long wait times despite scheduled appointments
  • Unprofessional or dismissive front desk staff attitude
  • Complaints about quality of care and interaction with medical staff
  • Issues with prescription processing times
  • Difficulty with specific services like x-rays at certain facilities

In patients' words

"The lack of urgency in attending to patients was stark and disappointing. It seemed as though the staff were indifferent to the needs and time constraints of the patients."

Reviewer on LocalityBiz regarding Vista Medical Center

"Felt awful right before a product pitch. Found Nova Patient Care around the corner from HQ2 — walked in and was seen so fast. Total game-changer."

Patient testimonial on Nova Patient Care website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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