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Family Practice Group

Internal Medicine • Arlington, MA

★★★★★5.0/5237 reviews across 1 platform

Ratings by platform

  • Zocdoc: 4.95/5 (237 reviews)

What patients say

Patients praise

  • Highly regarded medical care and professional expertise of physicians
  • Attentive listening and thorough patient evaluations
  • Effective communication through patient portals for some patients
  • Ease of access for established, routine care

Common complaints

  • Inconsistent front-office responsiveness and communication
  • Difficulty with timely appointment scheduling for acute issues
  • Reported challenges with medical records transfer and prescription pre-authorizations
  • Isolated reports of perceived dismissive conduct by specific providers

In patients' words

"The medical care is top quality, and the staff is lovely. When my daughter was growing up, the fact that the same caregivers were tending to our whole family was a big bonus."

— LocalityBiz Review

"There are great doctors here, but be prepared for the front end to drop the ball nearly every time."

— Unilocal Review

"Patients say the provider is easy to talk to and anticipates their questions and needs. Many describe the provider as kind and thoughtful..."

— Healthgrades Patient Feedback Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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