Gastroenterology Center of Northern Virginia - Home
Gastroenterology • Arlington, VA
Ratings by platform
- Yelp via MapQuest: 2.5/5 (51 reviews on Yelp)
What patients say
Patients praise
- Praise for the medical knowledge and bedside manner of individual doctors (specifically Drs. Kuperschmit and Trinh)
- Professionalism and competence in performing procedures such as colonoscopies
- Positive long-term patient relationships for some patients
Common complaints
- Difficulties with appointment scheduling and reaching staff by phone
- Reports of rude or unprofessional front desk/administrative staff
- Issues with billing and collections processes
- Inconsistent communication regarding post-procedure results or instructions
In patients' words
"Dr. Kuperschmit is a great doctor due to his bedside manner, knowledge and patience with his patients."
— Yelp review, November 2019"If your life depends on somebody answering your call, you're done. Spent 2 days on the phone, for hours, and nobody answered. Doctors are great, but zero for this front desk management."
— LocalityBiz review, UndatedMore clinics in Arlington
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