Arlington Primary Care - Virginia Primary Care Physicians | Privia

Patients praise

• Highly regarded physicians, with patients often praising individual doctor responsiveness, attentiveness, and medical knowledge
• Generally positive experiences for clinical care, such as in-office labs and timely access to medical professionals when seen in person
• Some patients appreciate the personalized attention from specific providers who take time to listen to concerns

Common complaints

• Significant and frequent complaints regarding billing practices, including incorrect billing and difficulties resolving payment disputes
• Difficulty reaching customer service or administrative staff by phone, with reports of long wait times and calls being disconnected
• Systemic disorganization in administrative and office processes affecting appointments and result follow-ups
• Concerns regarding "credit card on file" policies and handling of insurance payments/refunds