Clarity Clinic: Mental Health Care in Chicago + Virtually ...
Psychiatry and Mental Health • Arlington Heights, IL
Ratings by platform
- Zocdoc (Arlington Heights location): 4.88 out of 5 stars (466 reviews)
What patients say
Patients praise
- Many patients find specific providers (e.g., Dr. Prasad) to be compassionate, skilled, and effective
- Patients appreciate the convenience of online scheduling and appointment reminders
- Some patients find the staff to be professional, welcoming, and helpful
- Availability of extended hours and integrated care services
Common complaints
- Reports of administrative disorganization, including issues with intake paperwork and appointment scheduling/cancellations
- Some patients have expressed dissatisfaction with the empathy, listening skills, or bedside manner of specific providers
- Complaints regarding physical facility accessibility and environment
- Past legal and regulatory issues regarding billing practices (self-disclosed and settled with the OIG)
In patients' words
"I am disappointed and frustrated that they are letting their unorganization and unprofessional behavior get in the way of client care."
— Patient review regarding scheduling issues"Clarity Clinic has honestly been a lifesaver for me and I’m so happy to have found it."
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