Riverside Medical, S.C.
Primary Care • Arlington Heights, IL
Ratings by platform
- Healthgrades: 5.0/5 (31 reviews)
- Vitals / WebMD: 4.2/5 (46 reviews)
- Healthgrades: 4.0/5 (12 reviews)
- WebMD: 4.5/5 (32 reviews)
- rater8: 4.9/5 (20+ reviews)
- Healthgrades: 4.8/5 (17 reviews)
- Healthgrades: 4.5/5
What patients say
Patients praise
- Compassionate, attentive, and caring bedside manner
- Physicians who take time to listen and thoroughly explain conditions/treatments
- High levels of trust and confidence in medical expertise and decision-making
- Personalized, proactive, and holistic approaches to healthcare
- Professional and knowledgeable medical staff
Common complaints
- Issues with phone systems and responsiveness (e.g., difficulty reaching the office, long waits)
- Frustrations with front desk staff or administrative processes (e.g., scheduling issues, perceived rudeness)
- Occasional complaints about wait times at the office
- Mixed experiences regarding appointment scheduling (e.g., online booking errors)
In patients' words
"Dr. Richards is The BEST physician I’ve ever had. He really listens and is focused on the what’s best for the patient, not needless tests and billing."
— Healthgrades"She is honest, extremely knowledgeable... she takes a 'team' approach. In other words, she welcomes my feedback and values my opinion."
— WebMD"Dr Warner was so kind, genuine, and considerate. I couldn’t have asked for a better experience for my annual check up."
— rater8"Do not even bother trying to call this office... the receptionist just assumes you are looking for drugs instead of treatment."
— HealthgradesMore clinics in Arlington Heights
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