Suburban Associates in Ophthalmology | Ophthalmologist in ...
Ophthalmology • Arlington Heights, IL
Ratings by platform
- WebMD (Dr. Mark Piotrowski): 4.5 out of 5 (30 ratings)
- Yelp (Arlington Heights listing): Horrible/poor feedback in highlighted review excerpts (N/A (snippet indicates reviews exist but count not provided))
- Unilocal (Arlington Heights listing): Mixed: one positive mention of thorough exam/staff; other complaint about scheduling/account issues (3 reviews)
- Unilocal (Elk Grove Village listing): Mostly negative in excerpts (long waits, alleged note fabrication/incompetence) (4 reviews)
What patients say
Patients praise
- Some doctors are described as knowledgeable and personable
- Thorough exams and clear communication/answered questions in at least some feedback
- Staff described as courteous/helpful and explaining details in some experiences
Common complaints
- Long wait times for appointments/exams
- Unprofessional or uncaring staff behavior in some reviews
- Administrative/billing issues (e.g., account in collections; staff/account problems)
- Potential clinical/communication concerns reported (e.g., alleged fabricated notes; lack of responsiveness)
In patients' words
"“Horrible service with non caring staff. Super long waits for appointment dates over 2 months. Very unprofessional.”"
— Yelp – Suburban Associates in Ophthamology (Arlington Heights)"“Dr. Greg and his staff are superb… [and] Dr Nelson is a glaucoma specialist…”"
— MapQuest – Suburban Associates in Ophthamology (content reposting Yelp excerpts)"“I was looking for an ophthalmologist for a regular eye exam… The technician performed an external eye acuity exam and the ophthalmologist a thorough inspection. The staff was friendly, helpful and explained everything in details.”"
— Unilocal – Suburban Associates In Ophthamology (Arlington Heights)"“Very long wait times; the dr I saw was not very knowledgable… fabricated her clinical notes… tried to tell me I was the one lying.”"
— Unilocal – Suburban Associates In Ophthamology (Elk Grove Village)More clinics in Arlington Heights
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