SCK Health Specialty Clinic & Physical Therapy
Pediatric Cardiology • Arkansas City, KS
Ratings by platform
- BirdEye: 3.7/5 stars (3 reviews)
- Facebook (SCK Health page): 84% recommend (54 reviews)
What patients say
Patients praise
- Helpful and compassionate care from specific providers
- High quality of care for specialized services like orthopedic surgery (e.g., hip replacement)
- Positive experiences with delivery/maternity care, including comfortable rooms and attentive nursing staff
- Professional and easy-to-understand communication from some doctors
Common complaints
- Poor communication regarding test results and follow-up care
- Disinterest from some providers in listening to patient concerns
- High staff/provider turnover leading to inconsistent care
- Perceived lack of compassion or urgency from some staff members
- Concerns regarding data security
In patients' words
"I cannot express how extremely dissatisfied I am with the care my mother received at this facility... This is not a hospital it operates more like a medical mill, rushing people through with little to no compassion, communication, or concern for their health."
— LocalityBiz user review"Delivered our third child here. Was by far the best delivery experience we have had. The rooms are huge and you get to stay in one room the whole time. The nurses were phenomenal."
— LocalityBiz user review"Dr Mortada is very kind and compassionate. He doesn't try to throw another pill to take. He genuinely cares and listens and takes as much time as he needs."
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